Shipping policy
1. Introduction
Thank you for shopping with Nihal The Lebal, a Pakistan-based modest fashion brand offering elegant abayas, hijabs, and essentials.
This Shipping Policy outlines how we handle order processing, delivery, and timelines within Pakistan.
2. Service Area
We currently ship orders within Pakistan only through trusted courier partners to ensure safe and timely delivery.
3. Order Processing
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Orders are processed within 1–2 business days after confirmation.
- Processing time may vary during sales, holidays, or special promotions.
4. Delivery Time
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Standard delivery time is 3–7 business days depending on your location.
- Deliveries to remote areas may take up to 10 business days.
5. Shipping Charges
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Shipping costs are displayed at checkout.
- Free shipping may apply to orders exceeding a certain amount, based on ongoing offers or promotions.
6. Tracking Orders
Once your order is shipped, you’ll receive a tracking ID via SMS or email to monitor your delivery status.
7. Delays & Responsibility
While we aim for prompt delivery, unforeseen delays (such as weather conditions, public holidays, or courier issues) may occur.
Nihal The Lebal is not liable for delays beyond our control.
8. Damaged or Lost Parcels
If your parcel is damaged, missing, or tampered with, please contact our support team immediately before opening the package.
9. Contact Us
For shipping inquiries, please reach out to us:
📞 0302-2737111
📧 info@nihalthelebal.com