Thank you for shopping with us! We are committed to delivering your modest fashion items — including abayas, scarves, hijab pins, hijab caps, and hijab magnets — as quickly and safely as possible.

Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • During sales or peak seasons, processing may take slightly longer — we appreciate your patience.

Shipping Methods & Delivery Time

  • We offer standard shipping and express shipping options at checkout.

  • Delivery times vary depending on your location:

    • Domestic: 3–7 business days

    • International: 7–14 business days

  • Please note: delivery times are estimates and may be affected by customs delays or unforeseen courier issues.

Shipping Charges

  • Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.

  • We may offer free shipping promotions — check our homepage or subscribe to our newsletter for updates!

Order Tracking

  • Once your order ships, you will receive a tracking number by email so you can follow its progress.

  • Please allow 24–48 hours for tracking information to update after dispatch.

Customs & Duties

  • International customers are responsible for any customs fees, taxes, or import duties applicable in their country.

  • We are not liable for delays caused by customs clearance processes.

Address Accuracy

  • Please ensure your shipping address is complete and correct at checkout.

  • We cannot be responsible for orders lost due to incomplete or incorrect shipping details provided by the customer.

Missing or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 48 hours of delivery so we can help resolve the issue.

  • Include your order number and photos if applicable.

Questions?

If you have any questions or special shipping requests, please contact us at info@nihalthelebal.com — we’re always happy to assist!